Floor Leader: Retail Leadership & Customer Experience

Skechers USA Retail, LLC; Carolina (PR); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

Training & development

Career advancement

Friends and Family discounts

Job summary

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) to help manage daily store operations and mentor staff in a premium Skechers retail environment. You will oversee opening/closing procedures and contribute to achieving sales targets while delivering outstanding customer service.

This entry-level management role offers on-the-job training, flexible scheduling, and opportunities for career advancement within the Skechers global brand.

Qualifications

• Experience in customer service or retail preferred.
• Strong communication and interpersonal skills.
• Ability to lead a small team and mentor colleagues.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service and fit guidance for Skechers products.
• Supervise daily store operations and open/close procedures.
• Mentor and support team members in entry-level retail tasks.
• Execute merchandising plans and restock products to maintain a premium store environment.
• Assist in achieving store and individual sales targets.

Skills

Customer service

Retail leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) to help manage daily store operations and mentor staff in a premium Skechers retail environment. You will oversee opening/closing procedures and contribute to achieving sales targets while delivering outstanding customer service.

This entry-level management role offers on-the-job training, flexible scheduling, and opportunities for career advancement within the Skechers global brand.