Floor Leader: Inspire Sales & Customer Experience

Internal Job Board; East Rutherford (NJ); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Lush Cosmetics North America is seeking a Part Time Floor Leader at American Dream Meadowlands in East Rutherford, NJ. You will lead sales associates on the shop floor, coach for higher performance, and ensure exceptional customer experiences while upholding brand values and skincare knowledge.

Role requires at least 1 year in customer service and sales, cash handling, and supervisory experience. Expect a dynamic, fast-paced environment with evenings, weekends, and holidays as needed.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures experience.
• Supervisory experience involving coaching, feedback, and training.
• Ability to solve problems related to customer service in day-to-day operations.
• Comfort with a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsabilités

• Drive sales by coaching the sales team and adjusting shop floor structure to meet/exceed goals.
• Lead on the shop floor to deliver world-class customer experiences and product demonstrations.
• Educate customers on brand values and ethical practices to support community engagement.
• Build product knowledge and make informed recommendations to customers.
• Train and coach Sales Ambassadors to improve performance and skills.
• Promote DEIB and open communication within the team.
• Manage cash handling and store opening/closing procedures.
• Maintain visual merchandising and stock handling to support sales.

Connaissances

Customer service

Sales

Cash handling

Supervisory experience

Problem-solving

Flexible schedule

Team leadership

Skincare passion

Description du poste

Lush Cosmetics North America is seeking a Part Time Floor Leader at American Dream Meadowlands in East Rutherford, NJ. You will lead sales associates on the shop floor, coach for higher performance, and ensure exceptional customer experiences while upholding brand values and skincare knowledge.

Role requires at least 1 year in customer service and sales, cash handling, and supervisory experience. Expect a dynamic, fast-paced environment with evenings, weekends, and holidays as needed.