Floor Leader: Drive Sales & Customer Experience

Lush Fresh Handmade Cosmetics North America; Omaha (NE); On-site; USD 20,000 - 28,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking a part-time Floor Leader to support the Store Management Team. You will coach a team of sales associates, drive sales, and ensure a superb customer experience on the shop floor.

You will lead by example in product demonstrations, brand education, and maintaining store standards while fostering a positive, inclusive work environment. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1+ year of experience in customer service and sales
• Experience with cash handling and opening/closing procedures
• Supervisory experience involving coaching, feedback and training
• Ability to solve problems related to day-to-day customer service operations
• Experience thriving in a fast-paced team environment
• Willingness to work flexible hours including evenings, weekends and holidays

Responsibilities

• Drive sales by coaching the sales team and adjusting floor plan to meet goals
• Deliver world-class customer experiences and product demonstrations on the shop floor
• Educate customers on Lush brand values and ethical practices in-store and via events
• Expand product knowledge and recommend suitable items for customers

Skills

Customer service

Cash handling

Supervisory experience

Problem solving

Fast-paced environment

Flexibility

Job description

Lush Fresh Handmade Cosmetics North America is seeking a part-time Floor Leader to support the Store Management Team. You will coach a team of sales associates, drive sales, and ensure a superb customer experience on the shop floor.

You will lead by example in product demonstrations, brand education, and maintaining store standards while fostering a positive, inclusive work environment. Flexibility for evenings, weekends, and holidays is required.