Floor Leader: Drive Sales & Customer Delight

Lush Fresh Handmade Cosmetics North America; Lenexa (KS); Vor Ort; USD 19.000 - 27.000; Teilzeit

Zusammenfassung

Lush Fresh Handmade Cosmetics North America in Lenexa, Kansas is seeking a Part-Time Floor Leader to support store management on sales, opening/closing, and staff development. You will lead a team on the shop floor, drive customer experience, and uphold brand values while collaborating with peers to keep operations running smoothly and ensure an exceptional shopping experience for every guest.

You’ll coach Sales Ambassadors, foster a positive work environment, and ensure adherence to store

Qualifikationen

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem solving in day-to-day customer service operations.
• Passion for skincare, natural beauty, and ethical business values.
• Flexible schedule including evenings, weekends, and holidays.

Aufgaben

• Drive sales on the shop floor using coaching and feedback to meet and exceed goals.
• Lead and inspire a team of sales associates to deliver an exceptional customer experience.
• Educate customers on Lush brand values and ethical positioning in-store and at events.
• Increase product knowledge and provide informed recommendations to customers.
• Train and coach peers on effective sales techniques and product knowledge.
• Foster DEIB-friendly teamwork and open communication within the store.

Kenntnisse

Customer service

Sales

Cash handling

Supervisory experience

Problem solving

Flexible schedule

Skincare passion

DEIB awareness

Spanish / other languages (preferred)

Jobbeschreibung

Lush Fresh Handmade Cosmetics North America in Lenexa, Kansas is seeking a Part-Time Floor Leader to support store management on sales, opening/closing, and staff development. You will lead a team on the shop floor, drive customer experience, and uphold brand values while collaborating with peers to keep operations running smoothly and ensure an exceptional shopping experience for every guest.

You’ll coach Sales Ambassadors, foster a positive work environment, and ensure adherence to store