Floor Leader: Lead Sales & Customer Experience

Lush Fresh Handmade Cosmetics North America; Overland Park (KS); Vor Ort; USD 22.000 - 25.000; Teilzeit

Zusammenfassung

Lush Fresh Handmade Cosmetics North America is seeking a Part Time Floor Leader in Overland Park, KS. You will guide a sales team, coach associates, and drive a superior customer experience on the shop floor. This role emphasizes brand values, product knowledge, and daily store operations.

You’ll lead by example, manage routines, and support management with training, visuals, and inventory tasks while maintaining a positive, motivating work environment.

Qualifikationen

• Minimum 1 year of experience in customer service and sales.
• Supervisory experience involving coaching, feedback, and training.
• Flexible schedule including evenings, weekends, and holidays.
• Knowledge and passion for skincare, natural beauty, and ethical business.

Aufgaben

• Drive sales through coaching and adjusting shop floor structure to meet goals.
• Lead a team on the shop floor to deliver a world‑class customer experience.
• Educate customers on brand values and product lines, and host events.
• Train Sales Ambassadors and peers on sales techniques and product knowledge.
• Oversee cash handling, opening/closing, and store procedures.

Kenntnisse

Customer service

Sales coaching

Supervisory experience

Team leadership

Training and development

Attendance and punctuality

Ausbildung

Experience in skincare or cosmetics

Tools

StoreForce dashboard

Jobbeschreibung

Lush Fresh Handmade Cosmetics North America is seeking a Part Time Floor Leader in Overland Park, KS. You will guide a sales team, coach associates, and drive a superior customer experience on the shop floor. This role emphasizes brand values, product knowledge, and daily store operations.

You’ll lead by example, manage routines, and support management with training, visuals, and inventory tasks while maintaining a positive, motivating work environment.