Floor Leader & Customer Experience Coach

Abercrombie & Fitch Co.; Edison (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Global Team of People Who'll Celebrate

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales and customer experience on the floor.

You will open/close routines, operate POS, fulfill omni-channel orders, manage displays, and analyze reports to support decision making. Some weekend/holiday shifts required.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leadership of groups preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Initiative & confidence

Adaptability & flexibility

Detail-oriented

Energetic & outgoing

Team leadership

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales and customer experience on the floor.

You will open/close routines, operate POS, fulfill omni-channel orders, manage displays, and analyze reports to support decision making. Some weekend/holiday shifts required.