Floor Leader: Drive Sales & Customer Experience

Abercrombie & Fitch Co.; Eleanor (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement

Brand Affiliate opportunities

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an exceptional in-store experience. You will drive sales through product knowledge, visual displays, and daily leadership on the sales floor.

The role supports store leadership and operations, with hours that include weekends and holidays. It requires energy, initiative, and strong communication while upholding our brand values and customer-first approach.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Interpersonal skills

Communication skills

Customer focus

Fashion awareness

Energetic and assertive

Initiative and adaptability

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an exceptional in-store experience. You will drive sales through product knowledge, visual displays, and daily leadership on the sales floor.

The role supports store leadership and operations, with hours that include weekends and holidays. It requires energy, initiative, and strong communication while upholding our brand values and customer-first approach.