Floor Leader: Sales & Service Coach

Abercrombie & Fitch Co.; Kenova (WV); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr8

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch in-store experiences and daily sales performance. You will lead on the floor with customer focus, product knowledge, and brand integrity while supporting store operations.

This role emphasizes coaching, visual merchandising, and collaboration with the leadership team to meet sales goals during varied weekly schedules, including weekends and holidays.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong communication skills

Customer focus

Interpersonal skills

Energetic and assertive

Adaptability

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch in-store experiences and daily sales performance. You will lead on the floor with customer focus, product knowledge, and brand integrity while supporting store operations.

This role emphasizes coaching, visual merchandising, and collaboration with the leadership team to meet sales goals during varied weekly schedules, including weekends and holidays.