Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Metairie (LA); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Career advancement opportunities

Brand affiliate program

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure shoppers receive a quality in-store experience. As Floor Supervisor, you will coach Brand Reps and Stock Associates to run store operations effectively and to drive on‑floor performance.

The schedule is part-time, averaging 12–16 hours per week with required weekend availability and some holidays. You should be energetic, fashion‑savvy, and ready to take initiative in a fast-paced retail environment while upholding brand values.

Qualifications

• High School Diploma/GED preferred, or equivalent 1 year retail experience.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail supervision

Customer focus

Interpersonal skills

Communication skills

Adaptability

Assertive

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure shoppers receive a quality in-store experience. As Floor Supervisor, you will coach Brand Reps and Stock Associates to run store operations effectively and to drive on‑floor performance.

The schedule is part-time, averaging 12–16 hours per week with required weekend availability and some holidays. You should be energetic, fashion‑savvy, and ready to take initiative in a fast-paced retail environment while upholding brand values.