Floor Lead — Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Fairfield (CA); Hybride; USD 26 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Sales Bonus

Merch Discount

Career Growth

Brand Affiliate

Training & Development

Global Team

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience. As Floor Supervisor, you’ll coach Brand Reps and Stock Associates and help drive daily sales and store performance.

The role involves opening/closing routines, POS operation, and maintaining visual displays while protecting store assets and applying brand standards. Weekend availability is required; part-time schedule with peak periods applies.

Qualifications

• Demonstrates strong customer focus and service mindset.
• Strong communication and interpersonal skills for coaching teammates.
• Ability to balance multiple tasks and stay detail-oriented.
• Shows initiative, adaptability and energy in a fast-paced retail environment.
• Comfort with learning and applying brand knowledge and fashion trends.

Responsabilités

• Provide opening and closing routines.
• Operate register and POS systems.
• Fulfill OMNI Channel orders and drive sales.
• Build and maintain visual displays and product knowledge.
• Analyze reports to inform decisions and protect store assets.
• Represent Abercrombie & Fitch Co. values and culture.

Connaissances

Customer focus

Communication skills

Interpersonal skills

Assertiveness

Adaptability

Formation

High School Diploma or GED

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience. As Floor Supervisor, you’ll coach Brand Reps and Stock Associates and help drive daily sales and store performance.

The role involves opening/closing routines, POS operation, and maintaining visual displays while protecting store assets and applying brand standards. Weekend availability is required; part-time schedule with peak periods applies.