Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Kentucky; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Training and Development

Brand Affiliate program

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead to ensure a quality in-store experience. You will supervise floor activities, coach Brand Reps and Stock Associates, and drive store performance on the sales floor through customer experience and teamwork.

The role requires opening/closing routines, POS operation, and maintaining visual displays, with a focus on adaptability, initiative, and strong interpersonal skills. Weekend availability is expected.

Qualifications

• High School Diploma/GED preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail leadership

Customer focus

Communication skills

Team leadership

Flexibility

Initiative

Detail oriented

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead to ensure a quality in-store experience. You will supervise floor activities, coach Brand Reps and Stock Associates, and drive store performance on the sales floor through customer experience and teamwork.

The role requires opening/closing routines, POS operation, and maintaining visual displays, with a focus on adaptability, initiative, and strong interpersonal skills. Weekend availability is expected.