Floor Lead — Customer Experience & Sales Coach

A&F Stores, Inc.; Camp Hulen (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Payroll benefits

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate

Training and development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. You will act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales on the floor.

As part of the store leadership team, you will open and close routines, operate POS systems, fulfill omni-channel orders, maintain visual displays, analyze reports, protect assets, and model the brand values while delivering outstanding customer service.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.
• Balance multiple tasks while being detail-oriented.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Multitasking

Detail-oriented

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. You will act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales on the floor.

As part of the store leadership team, you will open and close routines, operate POS systems, fulfill omni-channel orders, maintain visual displays, analyze reports, protect assets, and model the brand values while delivering outstanding customer service.