Floor Lead: Customer Experience & Sales Coach

A&F Stores, Inc.; Camarillo (CA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Quarterly bonus

Merchandise discount

Career advancement

Brand Affiliate path

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive daily store performance through exceptional customer experiences. You will lead by example, ensure product knowledge, and uphold brand standards in a fast-paced fashion environment.

The role emphasizes flexibility in scheduling, strong communication, and a proactive approach to teamwork and operations, with competitive incentives and career advancement opportunities.

Qualifications

• High school diploma or equivalent preferred.
• Retail supervisory/management experience not required but leadership experience is a plus.
• Strong communication and interpersonal skills are essential.
• Knowledge of current fashion trends is beneficial.
• Energetic, outgoing, and assertive demeanor expected.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Strong communication

Interpersonal skills

Fashion awareness

Energetic and assertive

Initiative

Adaptability

Multitasking

Detail-oriented

Proactive thinking

Work ethic

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is hiring a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive daily store performance through exceptional customer experiences. You will lead by example, ensure product knowledge, and uphold brand standards in a fast-paced fashion environment.

The role emphasizes flexibility in scheduling, strong communication, and a proactive approach to teamwork and operations, with competitive incentives and career advancement opportunities.