Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Danbury (CT); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Sales bonus

Merchandise discount

Career growth

Brand affiliate

Training and development

Inclusive culture

Job summary

Abercrombie & Fitch Co. in Danbury, CT is seeking a Key Lead to guide Brand Reps and Stock Associates and ensure an exceptional in-store experience while driving daily sales. You will act as floor supervisor, coaching teammates and helping maintain store operations.

The role requires strong customer focus, outstanding communication, and a passion for current fashion trends. Schedule includes weekends with 12–16 hours per week, plus higher hours during peak times, and there are opportunities for

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; leading groups preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Stay aware of current fashion trends.
• Energetic, outgoing, and assertive.
• Take initiative and show flexibility.
• Balance multiple tasks while paying attention to detail.
• Commitment to company culture and values.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic and assertive

Initiative

Adaptability

Multitasking

Strong work ethic

Team leadership potential

Education

High School Diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Danbury, CT is seeking a Key Lead to guide Brand Reps and Stock Associates and ensure an exceptional in-store experience while driving daily sales. You will act as floor supervisor, coaching teammates and helping maintain store operations.

The role requires strong customer focus, outstanding communication, and a passion for current fashion trends. Schedule includes weekends with 12–16 hours per week, plus higher hours during peak times, and there are opportunities for