Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Spartanburg (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate opportunities

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and daily sales goals.

The role emphasizes guiding teams, maintaining product knowledge, and executing in-store operations with energy, initiative, and a customer-first mindset. This part-time position requires weekend availability and a flexible schedule.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required but leading teams is a plus.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Show knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Take initiative and stay adaptable.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and manage inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trends knowledge

Initiative

Adaptability

Team leadership experience

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and daily sales goals.

The role emphasizes guiding teams, maintaining product knowledge, and executing in-store operations with energy, initiative, and a customer-first mindset. This part-time position requires weekend availability and a flexible schedule.