Floor Lead: Sales & Customer Experience Coach

Abercrombie & Fitch Co.; Blacklick (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Global team recognition

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an excellent in-store experience and smooth store operations. You will contribute to daily sales through customer focus and team achievement.

The role emphasizes coaching, visual merchandising, and adherence to brand values on a dynamic retail floor. Weekend availability and flexibility during peak periods are expected.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leadership of groups/teams preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Team leadership

Fashion knowledge

Initiative

Adaptability

Multitasking

Attention to detail

Work ethic

Education

High School Diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an excellent in-store experience and smooth store operations. You will contribute to daily sales through customer focus and team achievement.

The role emphasizes coaching, visual merchandising, and adherence to brand values on a dynamic retail floor. Weekend availability and flexibility during peak periods are expected.