Floor Lead & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Maplewood (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate Program

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver a quality in-store experience and drive daily sales.

This role involves opening/closing routines, POS operation, Omni-Channel fulfillment, visual displays, and maintaining strong customer focus. Schedule is 12–16 hours weekly with weekend availability and peak periods.

Qualifications

• 1 year of retail experience is preferred.
• High School Diploma or GED preferred, or equivalent.
• Strong customer focus and communication skills.
• Energetic, outgoing and assertive with initiative.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and drive sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decisions.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and company values.

Skills

Retail experience

Customer service

Communication skills

Flexibility

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver a quality in-store experience and drive daily sales.

This role involves opening/closing routines, POS operation, Omni-Channel fulfillment, visual displays, and maintaining strong customer focus. Schedule is 12–16 hours weekly with weekend availability and peak periods.