Flood Recovery Customer Care Agent (Remote & On-site)

MCI Careers; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI Careers seeks dedicated Customer Service Representatives in Wichita, Kansas, to assist individuals affected by flooding. Candidates must possess strong communication skills, handle high-stress situations effectively, and pass a Level 2 background check. This full-time position requires participation in a comprehensive 6-week training program. Competitive compensation includes various benefits and opportunities for career growth. Join MCI to make a positive impact in challenging times.

Qualifications

• Must pass a Level 2 fingerprint background check.
• Highly motivated and dedicated individuals preferred.

Responsibilities

• Assist callers impacted by severe flooding.
• Respond to customer inquiries accurately.
• Resolve customer issues in a professional manner.
• Maintain confidentiality and handle sensitive information.
• Participate in team meetings to enhance service quality.

Skills

Strong communication and problem-solving skills

Ability to handle high-stress situations

Previous customer service experience

Education

High school diploma or equivalent

Job description

MCI Careers seeks dedicated Customer Service Representatives in Wichita, Kansas, to assist individuals affected by flooding. Candidates must possess strong communication skills, handle high-stress situations effectively, and pass a Level 2 background check. This full-time position requires participation in a comprehensive 6-week training program. Competitive compensation includes various benefits and opportunities for career growth. Join MCI to make a positive impact in challenging times.