Spanish Flood Support Specialist

MCI Careers; Wichita (KS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

MCI Careers in Wichita, Kansas, is seeking a Spanish Servicing Representative to assist individuals affected by severe flooding. The role involves providing exceptional customer support, ensuring adherence to federal compliance requirements, and handling sensitive information responsibly. Ideal candidates should possess strong communication skills, a high school diploma, and the ability to work under pressure. MCI offers various benefits, including paid time off and health coverage, reinforcing their commitment to employee well-being and growth.

Qualifications

• Previous customer service experience preferred.
• Must pass a Level 2 fingerprint background check.

Responsibilities

• Assist callers impacted by severe flooding, providing empathetic and effective support.
• Respond to customer inquiries and provide accurate and helpful information.
• Resolve customer issues in a timely and professional manner.

Skills

Strong communication skills

Problem-solving skills

Ability to handle high-stress situations

Education

High school diploma or equivalent

Job description

MCI Careers in Wichita, Kansas, is seeking a Spanish Servicing Representative to assist individuals affected by severe flooding. The role involves providing exceptional customer support, ensuring adherence to federal compliance requirements, and handling sensitive information responsibly. Ideal candidates should possess strong communication skills, a high school diploma, and the ability to work under pressure. MCI offers various benefits, including paid time off and health coverage, reinforcing their commitment to employee well-being and growth.