Floating Practice Assistant II - Clinical Admin & Scheduling

Partner's Healthcare; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham in Boston is seeking an Administrative Assistant to support clinical service operations. This role blends administrative and clerical tasks under general supervision to ensure smooth scheduling, check-in/check-out, and patient flow.

Responsibilities include making appointments, greeting patients, answering calls, filing, processing billing forms, and assisting with registration and billing systems.

Qualifications

• High School Diploma or equivalent required.
• Office experience 2-3 years required.
• Proficiency with Office Suite and strong written communication.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.

Skills

Office Suite

Time management

Communication skills

Education

High School Diploma or Equivalent

Tools

Phone System

Job description

Mass General Brigham in Boston is seeking an Administrative Assistant to support clinical service operations. This role blends administrative and clerical tasks under general supervision to ensure smooth scheduling, check-in/check-out, and patient flow.

Responsibilities include making appointments, greeting patients, answering calls, filing, processing billing forms, and assisting with registration and billing systems.