Floating Banking Center Advisor — Relationship & Growth

WesBanco Bank Inc.; California (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) with company match

Flexible spending accounts

Paid time off and holidays

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, open accounts, handle transactions, and promote the bank’s products. The role emphasizes outbound outreach, proactive referrals, and strong relationship building within the branch network.

The CSA will connect with customers to assess needs, support CSR sales platforms, and contribute to team goals while adhering to banking policies and security procedures.

Qualifications

• Experience in banking or financial services preferred.
• Excellent communication and interpersonal skills.
• Ability to identify customer needs and refer appropriately.

Responsibilities

• Provide outstanding customer service and assist customers with banking needs.
• Open new deposit accounts and handle cash drawer with accuracy.
• Promote bank products and refer to business partners.
• Make outbound calls for onboarding and referrals.

Skills

Excellent Customer Service

Relationship building

Outbound calling

Referral selling

Education

High school diploma

Tools

Microsoft Outlook 365

Banking Software

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, open accounts, handle transactions, and promote the bank’s products. The role emphasizes outbound outreach, proactive referrals, and strong relationship building within the branch network.

The CSA will connect with customers to assess needs, support CSR sales platforms, and contribute to team goals while adhering to banking policies and security procedures.