Banking Center Advisor: Service, Sales & Relationships

WesBanco Bank Inc.; Hedgewood (OH); On-site; USD 31,000 - 45,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, identify sales opportunities, and process account transactions at the Banking Center. The CSA responds to daily needs and provides support to CSR and sales platforms.

You will open new deposit accounts, help customers with financial needs, and refer opportunities to internal partners while following bank policies and security procedures. Strong service, communication, and teamwork are essential.

Qualifications

• High school diploma or GED required.
• Minimum of one year banking experience preferred.
• Minimum of three years of cash handling, sales and customer service experience preferred.

Responsibilities

• Open new deposit accounts and process transactions.
• Identify referral opportunities and promote bank products and services.
• Build relationships with customers and internal partners.
• Provide exceptional customer service and resolve issues professionally.
• Adhere to security procedures and bank policies.

Skills

Customer service

Sales referrals

Interpersonal skills

Communication

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, identify sales opportunities, and process account transactions at the Banking Center. The CSA responds to daily needs and provides support to CSR and sales platforms.

You will open new deposit accounts, help customers with financial needs, and refer opportunities to internal partners while following bank policies and security procedures. Strong service, communication, and teamwork are essential.