Banking Center Advisor & Relationship Builder

WesBanco Bank Inc.; Flushing Township (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver outstanding customer service, open new deposit accounts, and promote WesBanco products at a busy banking center in Ohio. The role emphasizes relationship-building, referrals, and proactive outreach to onboard and grow retail banking relationships.

The CSA will handling cash transactions, ensure security procedures, and collaborate with internal partners to meet growth targets while maintaining high service standards.

Qualifications

• High school diploma required.
• Banking, cash handling, sales, and customer service experience preferred.
• Proficient in Microsoft Outlook 365 and banking software.

Responsibilities

• Provide excellent customer service and identify referrals.
• Open new deposit accounts and handle a cash drawer.
• Promote bank products and refer customers to internal/external partners.
• Conduct outbound calls for onboarding and relationship development.
• Collaborate with branch staff to meet goals and ensure security procedures.

Skills

Customer service

Sales/referrals

Relationship building

Banking product knowledge

Communication skills

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver outstanding customer service, open new deposit accounts, and promote WesBanco products at a busy banking center in Ohio. The role emphasizes relationship-building, referrals, and proactive outreach to onboard and grow retail banking relationships.

The CSA will handling cash transactions, ensure security procedures, and collaborate with internal partners to meet growth targets while maintaining high service standards.