Floating Bank CSR - Customer Service & Referrals

WesBanco, Inc.; Bryan (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco, Inc. is seeking a Customer Service Representative to greet customers, process transactions, and promote banking services.

You will handle cash, balance the drawer, and follow security and policy procedures to ensure accuracy and confidentiality. The CSR role requires strong communication, ability to identify referral opportunities, and effective handling of inquiries in a busy Banking Center environment.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of cash handling or customer service experience preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to present information clearly in one-on-one and small group settings.

Responsibilities

• Accept and accurately process all financial service transactions.
• Balance cash drawer and follow cash handling procedures.
• Maintain confidentiality of employee and customer information.
• Identify referral opportunities and promote bank products as appropriate.
• Provide excellent customer service and support Banking Center operations.

Skills

Customer service

Cash handling

Policy compliance

Security procedures

Education

High School Diploma/GED

Job description

WesBanco, Inc. is seeking a Customer Service Representative to greet customers, process transactions, and promote banking services.

You will handle cash, balance the drawer, and follow security and policy procedures to ensure accuracy and confidentiality. The CSR role requires strong communication, ability to identify referral opportunities, and effective handling of inquiries in a busy Banking Center environment.