Banking Customer Service & Referrals Specialist

WesBanco Bank Inc.; Findlay (OH); On-site; USD 31,000 - 36,000; Full time

Job summary

WesBanco Bank Inc. seeks a Customer Service Representative (CSR) to deliver strong service to customers, process transactions accurately, and uphold bank policies.

As the first contact for new and existing customers, you will identify referral opportunities and handle everyday banking needs with professionalism. The role requires high school diploma or GED and at least one year of cash handling, sales, or customer service experience.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of Cash Handling, Sales or Customer Service experience preferred.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Maintains cash drawer balance and follows cash handling procedures.
• Identify referral opportunities and route to appropriate banking line of business.

Skills

Customer service

Cash handling

Communication

Attention to detail

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. seeks a Customer Service Representative (CSR) to deliver strong service to customers, process transactions accurately, and uphold bank policies.

As the first contact for new and existing customers, you will identify referral opportunities and handle everyday banking needs with professionalism. The role requires high school diploma or GED and at least one year of cash handling, sales, or customer service experience.