Float CSR/Teller — Bank Customer Champion

Fifth Third Bank; South Holland (IL); On-site; USD 44,000 - 68,000; Full time

Job summary

Fifth Third Bank in South Holland, IL is seeking a Float CSR/Teller to deliver exceptional customer service and handle daily banking operations. You will deepening customer relationships, refer clients to bankers, and ensure accurate cash handling while maintaining confidentiality.

The role requires collaboration across branches and a strong commitment to ethical conduct. The position emphasizes service excellence, problem resolution, and adaptability to varying shift schedules, with a base

Qualifications

• High school diploma/GED required.
• In-depth knowledge of retail policies and procedures to perform duties.
• Ability to interact confidently with the public.
• Flexibility in scheduling.

Responsibilities

• Deepen relationships with customers and guide them to meet financial needs.
• Provide follow-up and resolve customer questions and issues promptly.
• Maintain timely communication and keep customers informed.
• Protect customer information and uphold confidentiality.
• Follow Bank policies and ethics in all interactions.

Skills

Cash handling

Customer service

Public interaction

Team collaboration

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in South Holland, IL is seeking a Float CSR/Teller to deliver exceptional customer service and handle daily banking operations. You will deepening customer relationships, refer clients to bankers, and ensure accurate cash handling while maintaining confidentiality.

The role requires collaboration across branches and a strong commitment to ethical conduct. The position emphasizes service excellence, problem resolution, and adaptability to varying shift schedules, with a base