Floating CSR/Teller — Elevate Customer Experience

Fifth Third Bank; Wixom (MI); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Fifth Third Bank in Wixom, Michigan is seeking a Float CSR/Teller to deliver exceptional customer service across daily banking interactions. You will support office operations with the platform team and refer customers to bankers for consultative conversations.

The role emphasizes cash handling, strong interpersonal skills, and reliable scheduling. Join a team that values integrity and customer-first service at a Michigan-based branch.

Competenze

• High school diploma or GED required.
• Extensive cash handling experience expected.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Flexible scheduling is required.

Mansioni

• Deepen relationships and guide customers to their financial needs with care.
• Provide timely follow-up to customer questions and resolve issues.
• Maintain confidentiality of customer information and adhere to ethics policies.
• Perform daily office responsibilities and coordinate with the platform team for efficient operations.
• Refer customers to bankers and business partners for consultative conversations.
• Handle customer problems professionally and escalate as needed.
• Maintain sound judgment and comply with all guidelines.

Conoscenze

Customer service

Cash handling

Public interaction

Judgment/decision making

Formazione

High school diploma/GED

Descrizione del lavoro

Fifth Third Bank in Wixom, Michigan is seeking a Float CSR/Teller to deliver exceptional customer service across daily banking interactions. You will support office operations with the platform team and refer customers to bankers for consultative conversations.

The role emphasizes cash handling, strong interpersonal skills, and reliable scheduling. Join a team that values integrity and customer-first service at a Michigan-based branch.