Flexible Float CSR/Teller — Customer Care Pro

Fifth Third; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Cincinnati East seeks a Float CSR/Teller to deliver outstanding customer service and support daily branch operations. You will handle cash with accuracy, assist customers, and guide them to appropriate partners for financial solutions.

The role requires a high school diploma or GED, reliability in balancing and procedures, and a flexible schedule to cover multiple shifts. Join a team committed to ethical service and community involvement.

Qualifications

• High school diploma or GED required.
• Ability to handle cash accurately and responsibly.
• Ability to interact confidently with the public in a professional manner.
• Knowledge of retail banking policies and procedures.
• Flexibility in scheduling and willingness to work varying shifts.
• Demonstrates integrity and ethical conduct in all situations.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners.
• Perform daily teller and office responsibilities to ensure smooth operations.
• Maintain accurate balancing records and address outages or discrepancies.
• Be knowledgeable about bank policies and procedures and communicate updates.
• Refer customers to bankers or business partners for consultative conversations.
• Collaborate with teams across different financial centers to deliver consistent service.

Skills

Cash handling

Customer service

Public interaction

Attention to detail

Education

High School Diploma or GED

Job description

Fifth Third Bank in Cincinnati East seeks a Float CSR/Teller to deliver outstanding customer service and support daily branch operations. You will handle cash with accuracy, assist customers, and guide them to appropriate partners for financial solutions.

The role requires a high school diploma or GED, reliability in balancing and procedures, and a flexible schedule to cover multiple shifts. Join a team committed to ethical service and community involvement.