Floating CSR & Teller: Customer Care Pro

Fifth Third; Boulder (CO); On-site; USD 30,000 - 35,000; Full time

Job summary

Fifth Third Bank in Indianapolis is seeking a customer-focused Float CSR / Teller. You will handle routine transactions, deepen relationships, and refer customers to appropriate partners for consultative conversations. The role emphasizes risk awareness, confidentiality, and adherence to bank policies.

You will travel between branches as needed and work in a fast-paced retail environment. Strong communication, cash handling, and a welcoming attitude are essential, along with the flexibility to

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Strong knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners.
• Perform daily teller tasks and balance records as per policy.
• Maintain confidentiality and uphold ethical standards.
• Travel between financial centers as needed and support multiple branches.
• Identify customer needs and refer to Bankers and partners for cross-selling.

Skills

Cash handling

Customer service

Public interaction

Policy knowledge

Decision making

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Indianapolis is seeking a customer-focused Float CSR / Teller. You will handle routine transactions, deepen relationships, and refer customers to appropriate partners for consultative conversations. The role emphasizes risk awareness, confidentiality, and adherence to bank policies.

You will travel between branches as needed and work in a fast-paced retail environment. Strong communication, cash handling, and a welcoming attitude are essential, along with the flexibility to