Floating CSR & Teller — Customer-Centric Banking Pro

Fifth Third; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Indianapolis, IN is seeking a Float CSR / Teller to deliver friendly, accurate service across customer experiences. You will handle cash transactions, respond to inquiries, and refer customers to bankers for tailored financial solutions.

This role requires strong cash handling, a customer-first mindset, and compliance with bank policies. You will support multiple financial centers and participate in ongoing training and team collaboration.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Strong judgment and problem solving; take initiative.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to Bankers and business partners for consultative conversations.
• Perform daily office tasks and balance records per policy.
• Maintain up-to-date knowledge of bank policies and procedures.
• Collaborate across different financial centers and assist leadership as needed.

Skills

Cash handling

Customer service

Decision making

Interpersonal skills

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Indianapolis, IN is seeking a Float CSR / Teller to deliver friendly, accurate service across customer experiences. You will handle cash transactions, respond to inquiries, and refer customers to bankers for tailored financial solutions.

This role requires strong cash handling, a customer-first mindset, and compliance with bank policies. You will support multiple financial centers and participate in ongoing training and team collaboration.