Flexible Schedule Front Desk & Member Experience Specialist

ComForCare Home Care (Raleigh, NC); Minot (ND); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Planet Fitness is seeking a Customer Service Representative to greet members, assist with inquiries, and support club operations. You will play a key role in creating a positive member experience and supporting tours and sign-ups.

The role involves front desk responsibilities, member check-ins, and coordinating with the Club Manager to resolve issues while maintaining a clean and welcoming environment.

Qualifications

• Strong customer service skills and friendly demeanor.
• Active listening and empathy to resolve guest questions.
• Ability to communicate issues to a supervisor clearly.

Responsibilities

• Greet and meet potential members, delivering a welcoming experience.
• Answer front desk calls and assist with questions or tours.
• Assist with member sign-ups, cancellations, and updating accounts.

Skills

Customer service

Listening

Problem solving

Diplomacy

Communication

Job description

Planet Fitness is seeking a Customer Service Representative to greet members, assist with inquiries, and support club operations. You will play a key role in creating a positive member experience and supporting tours and sign-ups.

The role involves front desk responsibilities, member check-ins, and coordinating with the Club Manager to resolve issues while maintaining a clean and welcoming environment.