Client Service Receptionist – Fast-Paced, Flexible Schedule

H&R Block; Nisswa (MN); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Minnesota. You will answer phones, greet clients, and match them with the right tax professional. You’ll schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and keep the office organized with the team.

This role emphasizes strong customer service, multi-tasking, and proficiency with Microsoft Office. The position is seasonal with pay ranging from $14.00 to $18.00 per hour.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management skills and attention to detail.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Minnesota. You will answer phones, greet clients, and match them with the right tax professional. You’ll schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and keep the office organized with the team.

This role emphasizes strong customer service, multi-tasking, and proficiency with Microsoft Office. The position is seasonal with pay ranging from $14.00 to $18.00 per hour.