Client Service Pro - Flexible Schedule & Growth

H&R Block; Park Rapids (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This role focuses on delivering friendly, personalized service and maintaining a welcoming office environment.

You’ll schedule appointments, help clients, and support team needs both in person and virtually, with opportunities to develop customer service skills in a fast-paced setting.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This role focuses on delivering friendly, personalized service and maintaining a welcoming office environment.

You’ll schedule appointments, help clients, and support team needs both in person and virtually, with opportunities to develop customer service skills in a fast-paced setting.