Flexible Part-Time Front Desk & Customer Care

Tompearsoninsurance; Richmond (VA); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Tom Pearson - State Farm Agent is seeking a part-time Receptionist to join our team in a dynamic, customer-focused environment. You will greet clients, manage calls, schedule appointments, and support office operations with a friendly, professional demeanor.

The ideal candidate has experience in receptionist or customer service roles, strong communication skills, and comfort with sales conversations. Proficiency with Microsoft Office and basic CRM systems is preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Tom Pearson - State Farm Agent is seeking a part-time Receptionist to join our team in a dynamic, customer-focused environment. You will greet clients, manage calls, schedule appointments, and support office operations with a friendly, professional demeanor.

The ideal candidate has experience in receptionist or customer service roles, strong communication skills, and comfort with sales conversations. Proficiency with Microsoft Office and basic CRM systems is preferred.