Insurance Front Desk Specialist - Growth & Flexible Schedule

Tom Pearson - State Farm Agent; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Tom Pearson - State Farm Agent is a leading insurance agency seeking a Receptionist - State Farm Agent Team Member to join our team. You will greet customers, manage appointments, and support daily office operations.

The ideal candidate is organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Tom Pearson - State Farm Agent is a leading insurance agency seeking a Receptionist - State Farm Agent Team Member to join our team. You will greet customers, manage appointments, and support daily office operations.

The ideal candidate is organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.