Front Desk & Customer Care Pro (Flexible Schedule)

Nick Hochstein - State Farm Agent; Yankton (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Hochstein - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, manage appointment scheduling, and maintain accurate records. You will engage with clients, identify opportunities to discuss insurance options, and support everyday office operations with a friendly, customer-focused approach.

Strong communication, organizational skills, and comfort with sales conversations are required.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Nick Hochstein - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, manage appointment scheduling, and maintain accurate records. You will engage with clients, identify opportunities to discuss insurance options, and support everyday office operations with a friendly, customer-focused approach.

Strong communication, organizational skills, and comfort with sales conversations are required.