Receptionist & Front Desk Specialist — Flexible Schedule

Talentify; Coraopolis (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a dynamic receptionist to join our team. The ideal candidate is highly organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will greet customers, manage appointments, and support daily office operations while identifying opportunities to offer insurance options. This role emphasizes excellent customer service, effective communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a dynamic receptionist to join our team. The ideal candidate is highly organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will greet customers, manage appointments, and support daily office operations while identifying opportunities to offer insurance options. This role emphasizes excellent customer service, effective communication, and the ability to multitask in a fast-paced environment.