Dynamic Receptionist & Client Concierge – Flexible Schedule

Talentify; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist - Team Member to greet clients, manage appointments, and handle inquiries. The role emphasizes strong organizational and communication skills, with opportunities to discuss insurance options.

The ideal candidate will excel in a fast-paced, customer-focused environment and assist the team with administrative tasks while delivering outstanding service to clients.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent is seeking a Receptionist - Team Member to greet clients, manage appointments, and handle inquiries. The role emphasizes strong organizational and communication skills, with opportunities to discuss insurance options.

The ideal candidate will excel in a fast-paced, customer-focused environment and assist the team with administrative tasks while delivering outstanding service to clients.