Growth‑Oriented Receptionist & Client Care Specialist

Tom Jennings - State Farm Agent; Canton (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Tom Jennings - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing appointments, and supporting office operations to ensure a smooth customer experience.

The ideal candidate is organized, sales-aware, and comfortable handling inquiries while maintaining accurate customer records. We emphasize a positive, team-driven environment and opportunities for growth within the agency.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Tom Jennings - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing appointments, and supporting office operations to ensure a smooth customer experience.

The ideal candidate is organized, sales-aware, and comfortable handling inquiries while maintaining accurate customer records. We emphasize a positive, team-driven environment and opportunities for growth within the agency.