Flexible Medical Front Desk & Patient Care

Talentify; Chattanooga (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance

Dental insurance

Paid time off

Retirement benefits

Job summary

American Family Care (AFC) is seeking a medical receptionist to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. You will help maintain patient flow and provide positive patient relations.

Responsibilities include greeting patients, obtaining insurance copies, registering patients, and balancing daily charges. The role requires attention to detail, strong communication skills, and a professional appearance in a fast-paced clinical

Qualifications

• High School diploma or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Skills

Customer service

Phone etiquette

Attention to detail

Education

High School diploma

Tools

Microsoft Office

Job description

American Family Care (AFC) is seeking a medical receptionist to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. You will help maintain patient flow and provide positive patient relations.

Responsibilities include greeting patients, obtaining insurance copies, registering patients, and balancing daily charges. The role requires attention to detail, strong communication skills, and a professional appearance in a fast-paced clinical