Flexible Hours Teller: Help Clients Reach Financial Goals

Citizens Bank; New York (NY); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Volunteer PTO

Donation match

Health insurance

401K matching

Tuition assistance

Job summary

Citizens Bank is seeking a Teller to greet customers in the lobby and guide them through simple transactions using mobile apps or ATMs. You will provide personalized advice, identify needs, and connect customers with Bankers for next steps.

The role emphasizes strong customer service, cash handling accuracy, and compliance with financial policies. Weekend/evening hours may be required, with competitive benefits and growth opportunities.

Qualifications

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.

Responsibilities

• Greet customers in lobbies and demonstrate mobile app or ATM usage for simple transactions.
• Provide personalized financial advice and connect customers to Bankers for the next steps.
• Follow all financial policies and procedures including cash handling and regulatory requirements.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High School diploma or GED

Tools

Mobile app literacy

ATMs

Job description

Citizens Bank is seeking a Teller to greet customers in the lobby and guide them through simple transactions using mobile apps or ATMs. You will provide personalized advice, identify needs, and connect customers with Bankers for next steps.

The role emphasizes strong customer service, cash handling accuracy, and compliance with financial policies. Weekend/evening hours may be required, with competitive benefits and growth opportunities.