Flexible Hours Front Desk & Member Experience

Planet Fitness; Gardens at Beachwalk (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness is seeking a Front Desk Associate to be the first friendly face for members and guests. You will check in members, answer questions about memberships, and assist with gym services in a welcoming, clean environment.

This role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced setting. Flexible availability including evenings and weekends is preferred, with opportunities to grow within a supportive team.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly and professional manner, ensuring everyone feels welcome and valued.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
• Maintain the front desk and surrounding areas to keep the club clean and welcoming.
• Educate potential members about benefits and encourage sign-ups for memberships and services.
• Collaborate with team members to achieve club goals and maintain a safe, clean environment.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a Front Desk Associate to be the first friendly face for members and guests. You will check in members, answer questions about memberships, and assist with gym services in a welcoming, clean environment.

This role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced setting. Flexible availability including evenings and weekends is preferred, with opportunities to grow within a supportive team.