Flexible Front Desk & Member Experience Associate

Planet Fitness; Klamath Falls (OR); Vor Ort; USD 18.000 - 23.000; Vollzeit

Zusammenfassung

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering exceptional customer service while maintaining a clean, welcoming club atmosphere.

You will assist with memberships, answer questions about services, check in members, process transactions, and help keep the front desk and locker rooms tidy and presentable. A positive attitude and basic computer skills are essential, with flexibility to work evenings and weekends.

Qualifikationen

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Aufgaben

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive and handle membership-related transactions.
• Maintain front desk area and contribute to overall cleanliness and appeal of the club.
• Ensure locker rooms and bathrooms are clean, stocked, and well-presented.
• Promote memberships and services to potential members.
• Collaborate with team to achieve club goals and deliver excellent customer service.

Kenntnisse

Customer service

Communication

Interpersonal skills

Computer skills

Flexibility

Multitasking

Time management

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering exceptional customer service while maintaining a clean, welcoming club atmosphere.

You will assist with memberships, answer questions about services, check in members, process transactions, and help keep the front desk and locker rooms tidy and presentable. A positive attitude and basic computer skills are essential, with flexibility to work evenings and weekends.