Flex Lab Specialist: Phlebotomy & Member Support

One Medical; Atlanta (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Medical, Dental & Vision plans

Pre-Tax commuter benefits

PTO cash outs

401K match

Parental leave

Job summary

One Medical is seeking a Float Lab Services Specialist/Member Support Specialist in Georgia. The role combines clinical venipuncture with front-desk customer service, supporting senior health patients and multiple offices.

You will ensure a welcoming lobby experience, manage patient intake, and assist the care team with clerical tasks and coordination. You will work with a collaborative team, using our tech suite (Slack, G-suite, Zoom, EMR) to deliver compassionate, efficient care while

Qualifications

• Minimum 6 months of relevant experience as Medical Assistant or Phlebotomist.
• Strong customer service and communication skills.
• Proficiency with computers and multiple software systems.

Responsibilities

• Provide venipuncture and clinical support in office.
• Front desk duties: check in/check out, scheduling, insurance verification.
• HandlePatient messages and coordinate with providers.
• Maintain specimen labeling, handling, and inventory.
• Use hospital tech tools and EMR to record data.
• Open/close duties and keep office spaces orderly.

Skills

Customer service

Communication

Multi-tasking

Team collaboration

Education

High school diploma

Tools

Slack

G-suite

Zoom

EMR system

Circulation

RingCentral

Job description

One Medical is seeking a Float Lab Services Specialist/Member Support Specialist in Georgia. The role combines clinical venipuncture with front-desk customer service, supporting senior health patients and multiple offices.

You will ensure a welcoming lobby experience, manage patient intake, and assist the care team with clerical tasks and coordination. You will work with a collaborative team, using our tech suite (Slack, G-suite, Zoom, EMR) to deliver compassionate, efficient care while