Fleet Services Coordinator II - Scheduling & Customer Care

Cox-Fleet-; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Cox Fleet, headquartered in Indianapolis, is a leading provider of on-site mobile maintenance and repair services. We are hiring a Fleet Services Coordinator II to support growth and ensure smooth dispatching, scheduling, and billing processes across markets.

The role emphasizes cross-functional collaboration, accurate data entry, and proactive customer communication to drive repeat business and reliable fleet service.

Qualifications

• Proven experience with billing processes and customer communication.
• Ability to manage multiple tasks and document accurately.

Responsibilities

• Assist with billing across markets and maintain accurate records.
• Manage the maintenance transactions lifecycle from origination to customer custody of technician.
• Document customer contacts clearly in Cox Fleet systems.
• Provide excellent service to internal and external customers; build rapport.

Skills

Billing

Customer service

Scheduling

Dispatching

Data entry

Excel

Cross-functional

Education

High School Diploma/GED

Tools

Web Wrench

MobileFrame

RO Writer

Job description

Cox Fleet, headquartered in Indianapolis, is a leading provider of on-site mobile maintenance and repair services. We are hiring a Fleet Services Coordinator II to support growth and ensure smooth dispatching, scheduling, and billing processes across markets.

The role emphasizes cross-functional collaboration, accurate data entry, and proactive customer communication to drive repeat business and reliable fleet service.