Fleet Services Coordinator — Customer Care & Scheduling

Ryder Supply Chain Solutions; New York (NY); On-site; USD 27,000 - 39,000; Full time

Job summary

Ryder Supply Chain Solutions in Bronx, NY is seeking a Customer Service Coordinator to support shop operations, manage communications, scheduling, and inventory. You will drive repair workflows, coordinate with rental and external vendors, and maintain maintenance records in a fast-paced, team-oriented environment.

The role emphasizes strong customer service, documentation, and collaborative problem solving, with a weekly pay structure and competitive benefits.

Qualifications

• Detail oriented with excellent follow‑up practices.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Flexibility to operate in a fast-paced environment and self-driven to excel.
• Ability to create and maintain professional relationships at all levels of the organization.
• Ability to work independently and as a member of a team.

Responsibilities

• Support shop management through timely customer communications and scheduling.
• Handle inventory ordering and stocking, repair follow-up and maintenance file management.
• Improve customer communications and ensure customer expectations are met.
• Schedule preventative maintenance, repair campaigns and follow-ups for vehicles.
• Coordinate with rental counters, outside vendors, and customers for repair needs.

Skills

Detail oriented

Multi-tasking

Time management

Relationship building

Team player

Job description

Ryder Supply Chain Solutions in Bronx, NY is seeking a Customer Service Coordinator to support shop operations, manage communications, scheduling, and inventory. You will drive repair workflows, coordinate with rental and external vendors, and maintain maintenance records in a fast-paced, team-oriented environment.

The role emphasizes strong customer service, documentation, and collaborative problem solving, with a weekly pay structure and competitive benefits.