Customer Care & Shop Operations Coordinator

Ryder System, Inc.; South Carolina; On-site; USD 26,000 - 37,000; Full time

Job summary

Ryder System, Inc. in South Carolina seeks a Customer Service Coordinator to support shop management by ensuring timely customer communications, scheduling, and accurate maintenance file management.

The role handles repair orders, parts inventory, vendor coordination, and administrative tasks, with a focus on improving CSI and branch productivity. You will collaborate with technicians and the rental counter to meet service goals.

Qualifications

• Minimum 1 year in customer service or related role.
• Strong communication and problem-solving skills.
• Proficiency with spreadsheets and word processing software.

Responsibilities

• Support shop management with customer communications and scheduling.
• Coordinate repair orders, parts inventory, and administrative tasks.
• Assist with accounts payable and vendor coordination.
• Maintain accurate maintenance files and follow-up on repairs.

Skills

Attention to detail

Multi-tasking

Time management

Organizational skills

Relationship building

Education

High School Diploma or GED

Tools

Excel

Word

MS Office

Job description

Ryder System, Inc. in South Carolina seeks a Customer Service Coordinator to support shop management by ensuring timely customer communications, scheduling, and accurate maintenance file management.

The role handles repair orders, parts inventory, vendor coordination, and administrative tasks, with a focus on improving CSI and branch productivity. You will collaborate with technicians and the rental counter to meet service goals.