Customer Service & Scheduling Coordinator

Talentify; Houston (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Full benefits package

401k employer match

PTO

Job summary

Ryder is hiring a Customer Service Coordinator in Houston to support shop management through timely customer communications and scheduling, inventory ordering, and repair follow-up. You will gain industry knowledge and build your operations and fleet maintenance background while pursuing internal career growth.

We offer competitive pay, full benefits, a 401(k) with employer match, PTO, and a path from CSC to Ops Supervisor based on performance.

Qualifications

• Detail oriented with excellent follow-up practices.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Ability to create and maintain professional relationships within all levels of the organization.
• Ability to work independently and as a member of a team.

Responsibilities

• CUSTOMER SERVICE: Improve the quality and consistency of customer communications and meet customer''s expectations; perform customer relationship activities including interface, issue resolution and satisfaction.
• WORK FLOW MANAGEMENT: Schedule repairs, plan work, and coordinate with rental counter and vendors to ensure smooth shop operations.
• PARTS MANAGEMENT: Conduct parts inventory, ordering, stocking, and manage purchase orders and returns.
• ADMINISTRATIVE: Handle shop calls, clerical duties, and process accounts payable; create repair orders for technicians.

Skills

Detail oriented

Multi-tasking

Time management

Relationship building

Team oriented

Education

H.S. Diploma/GED

Tools

MS Excel

Word processing

Job description

Ryder is hiring a Customer Service Coordinator in Houston to support shop management through timely customer communications and scheduling, inventory ordering, and repair follow-up. You will gain industry knowledge and build your operations and fleet maintenance background while pursuing internal career growth.

We offer competitive pay, full benefits, a 401(k) with employer match, PTO, and a path from CSC to Ops Supervisor based on performance.