Fleet Operations & Customer Care Coordinator

Ryder System, Inc.; SOUTH PLAINFIELD (NJ); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Full benefits package

401k employer match

PTO

Job summary

Ryder System, Inc. is seeking a Customer Service Coordinator in South Plainfield, NJ. The role focuses on supporting shop management through customer communications, scheduling, and maintenance file management.

The path offers growth toward operations supervision in a fast-paced, inclusive environment. Responsibilities include improving customer satisfaction, coordinating PM scheduling, and handling administrative tasks.

Qualifications

• H.S. Diploma or GED is required.
• 1 year or more in customer service or similar experience with issues resolution is required.
• Strong computer skills including spreadsheets and word processing software.

Responsibilities

• Improve customer communications and meet customer expectations.
• Schedule PMs and follow-up; update vehicle status and repairs.
• Create and manage repair orders and maintenance files.

Education

H.S. Diploma/GED

Job description

Ryder System, Inc. is seeking a Customer Service Coordinator in South Plainfield, NJ. The role focuses on supporting shop management through customer communications, scheduling, and maintenance file management.

The path offers growth toward operations supervision in a fast-paced, inclusive environment. Responsibilities include improving customer satisfaction, coordinating PM scheduling, and handling administrative tasks.