Fleet Parts & Service Sales Specialist

U.S. Bank; Kansas; On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Customer Service professional to support fleet customers across the country. You will handle inquiries, resolve issues, and assist with billing and account updates in a 24/7 operation.

The role emphasizes strong communication, problem-solving, and service excellence within banking products and services. Ideal candidates have a high school diploma and 4–5 years of relevant experience, plus proficiency with Microsoft Office and excellent interpersonal skills for handling

Qualifications

• High school diploma or equivalent.
• Typically four to five years of relevant experience.
• Strong telephone and interpersonal skills; customer-focused approach.

Responsibilities

• Respond to telephone inquiries, requests and problems.
• Researches, analyzes, and provides solutions that meet the customer’s needs.
• Resolve or refer billing disputes and correct payment errors; update account information.

Skills

Customer service

Telephone skills

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking a Customer Service professional to support fleet customers across the country. You will handle inquiries, resolve issues, and assist with billing and account updates in a 24/7 operation.

The role emphasizes strong communication, problem-solving, and service excellence within banking products and services. Ideal candidates have a high school diploma and 4–5 years of relevant experience, plus proficiency with Microsoft Office and excellent interpersonal skills for handling